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(Partner) MBChB, MRCP, DFFP, MRCGP
Dr Lesley Ward joined the practice in July 2010. She started her career as a Physiotherapist and then went on to train to be a GP in 1995 and qualified in 2000. Having spent 3 years as a clinical lead in the GP support unit at the Bristol Royal Infirmary, she is once again enjoying the challenges of general practice.
Our Advanced Health Practitioner, Jane Molloy, may visit you instead of a doctor.
We are extremely lucky to benefit from two experienced 'in house' physiotherapists.
Marie joined the Practice in 2012, after working in Education for 12 years. She is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Marie became Business Partner in January 2017
Deputy Practice Manager
Lisa joined the Practice in 2015 and is responsible for the operational management of the practice which includes line managing the secretarial and administration team and any queries regarding procedures or personnel should be directed to her for resolution
Lucy joined the practice in 2017 and as IT lead offers administrative support and training around our various IT systems.
We have a team of ten receptionists who always try to provide patients with a friendly and efficient service. The receptionists are the first point of contact at the practice and will try to direct you to the most appropriate service for your needs. All our receptionists are well-trained and skilled members of staff. As well as answering the telephones, booking appointments and giving out results, the team have a variety of other jobs to support other departments in the practice.
This is a very varied role and can be very stressful at times. Although they will try to provide patients with what they want, sometimes, for different reasons, they may not always be able to provide you with this. However, they will strive to find an alternative solution to ensure you receive the best care possible. Please help them if they ask you for more information - it is to assist the doctor to assess your needs.
There are Health Visitors and Play Development Workers in the Health Visitors Team. They aim to help you with child development and health issues.
You can contact the Health Visitors by telephoning 01179 449770.