In addition to caring for those who are ill or have long term medical needs, this practice also offers the following services:
Nurse clinics are held regularly to monitor your illness, and offer advice and support.
Visit Asthma UK for more information
Clinics for postnatal and 8 week checks are run by a G.P. For advice and immunisation clinics please speak to the receptionist or health visitor for more information.
Visit NHS Choices Child Conditions video
These consultants regularly visit the Health Centre:
Family Planning Doctors are keen to give contraceptive advice. If you need emergency contraception telephone to make an urgent appointment to see a doctor or nurse. Family Planning Clinics are also held at the Walk in Centre. We also offer implants, coils and depo-provera.
Visit Diabetes UK for more information
A doctor may refer you to a dietician if your weight is endangering your health.
If you are unable to attend the surgery for nursing care, the District Nurses may visit you at home.
If you feel you have any problems about drink or drugs your doctor may be able to refer you on to specialist services. The practice follows the South Bristol Methadone protocol where all patients receiving methadone on prescription must see a Drugs Worker. All consultations are confidential.
There are Health Visitors and Play Development Workers in the Health Visitors Team. They aim to help you with child development and health issues.
Nurse clinics are held regularly to monitor your illness, and offer advice and support. You may be invited to attend this clinic.
It is important to keep up to date with your immunisations to avoid serious illnesses. You can go to the treatment room or come to one of these clinics:
Visit Fitfortravel for more information. This is a public access website provided by the NHS (Scotland). It gives travel health information for people travelling abroad from the UK. Remember that you should always discuss your particular needs with your own doctor or nurse.
When you are pregnant you will receive regular care from your usual doctor and midwife before and after your baby is born.
The doctors are able to inject joints, freeze warts and remove some skin lumps.
A doctor may refer you to see a physiotherapist. They offer advice and treat problems with muscles or joints e.g. after an injury.
If you have a problem with your foot care, or an illness (eg diabetes) that can affect your feet, please contact reception.
We run nurse clinics who can give advice and offer nicotine replacement to help you give up smoking.
If you are concerned about your child’s speech or language your doctor can refer you to a Speech Therapist.
The Practice is part of a new and exciting trial involving referrals to dermatology. When patients present in surgery with a skin problem, they are then asked to attend the treatment room where a photograph of their skin complaint is taken. This is then sent electronically to a Dermatology consultant who triages it and normally replies within 72 hours giving a diagnosis and advice on the best way to treat.
Our Practice Nurses provide a range of services for minor injuries, immunisations, blood tests, health checks, blood pressure testing, cervical smears, ear syringing, emergency contraception and travel clinics. They run a range of Chronic Disease Clinics and offer professional advice.
If you are travelling abroad, you will need to read our "Advice for travellers" letter below then complete the Travel Immunisation form before you contact the practice to arrange an appointment. You MUST bring the completed form to your appointment and any vaccinations requiring payment must be paid for in advance.
It is your responsibility to ascertain which vaccinations (and, if relevant, anti-malaria tablets) you need, and also to inform yourself fully of recommended travel safe precautions. To do this, you should visit the NHS Fit For Travel website at www.fitfortravel.nhs.uk and read the information relevant to the country you are visiting.
Research useful information about the Country you are visiting. Helpful details to have with you are medical facilities, climate, cultural behaviour and a basic phrase book.
Make a note of emergency telephone numbers and addresses for the tour operator, embassy or consulate.
To help us offer the appropriate advice, please complete the form below before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Take a look at the 4YP website to see what services we offer: www.4ypbristol.co.uk/your-local-services/doctors/
On your 15th Birthday you will be invited in to see a nurse to talk about a range of health issues but feel free to book an appointment with a nurse anytime to discuss your health and wellbeing.
Remember our confidentiality policy.
The Crest Practice welcomes under 16 year olds to access healthcare confidentially.
The same confidentiality policy that applies to adults also applied to under 16’s. This includes discussions surrounding contraception and family planning. We will always encourage you to discuss important health care decisions with parents or guardians but we will not disclose the information we discuss with you without your consent in all but the most extreme of situations.
These situations might be where your health, safety and wellbeing is at serious risk of harm and we feel that this will outweigh your right to privacy. This will always be discussed with you if such situation was to arise.
We want you to feel confident and happy to attend our surgery without worry that we will share what you tell us.
Patients born between 01/09/1998-31/08/1999 are eligible for Meningitis ACWY due to an increase in numbers of cases of a highly aggressive strain of Men ACWY. This disease can cause meningitis (inflammation of the brain) and septicaemia (blood poisoning) that can kill in hours and those who recover can be left severely disabled, with young people starting university particularly at risk.
If you have received a letter regarding your injection please contact reception to book an appointment with the nurse. If you do not wish to have the vaccination please return your declined slip back to reception as we need to document this for your medical records.
What is the patient transport service?
The patient transport service provides planned, non-emergency transport for eligible Bristol, North Somerset and South Gloucestershire patients to and from NHS hospitals and clinics, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home. It is only available for eligible patients for medical reasons.
It is not available for trips to primary care services such as GP practices and is not part of the emergency ambulance service. Patient transport vehicles are staffed by Ambulance Care Assistants (ACAs) who ensure your medical needs are met throughout the journey and during transfer.
Am I eligible for patient transport?
You are eligible for patient transport if:
Transport could also be provided to a patient’s escort or carer where their particular skills and/or support are needed. This may be appropriate in the case of accompanying a person with a physical or mental incapacity, a vulnerable adult, or in the case of patients needing a translator. This would need to be agreed for each individual case at the time of booking the transport.
How do I book patient transport?
You, or a nominated person (carer) on your behalf, should call E-zec on 0300 777 6688. You will need your NHS number when calling. If you don't know it, you can ask for it from your GP surgery or healthcare professional.
Patients requiring transport for renal appointments should call 0117 966 9198, Monday to Friday between 7.30am and 7pm. The out-of-hours number is 0117 926 4001.
You will need to provide your NHS number to the patient transport, this is a 10 digit number that can be obtained from the GP surgery or may also be on a hospital letter.
Who provides the service?
The general patient transport service is provided by E-Zec Medical Transport Services. V Cars Streamline Black and White Taxis provide patient transport services for most patients undergoing renal dialysis.
Who is E-zec Medical?
E-zec Medical is a family owned private ambulance company set up in 1998 by former NHS personnel. They have been chosen to provide PTS in BNSSG as they work exclusively in the PTS sector, are experienced in providing the full range of PTS services and have successfully completed millions of patient journeys.
You can read more about the company on the E-zec Medical website.
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